Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2025

1. Introduction

Links Technologies ("we," "our," or "us") operates the LinksHub dental lab management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using LinksHub, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name, email address, and contact information
  • Lab information and professional details
  • Account credentials and preferences
  • Payment and billing information

Usage Information

We automatically collect information about your use of our service:

  • Log data and access times
  • Device information and IP addresses
  • Usage patterns and feature interactions
  • Performance and error data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Secure data centers with physical security measures
  • Employee training on data protection practices

6. HIPAA Compliance

As a dental lab management platform, we understand the importance of protecting health information. LinksHub is designed to be HIPAA compliant:

  • Business Associate Agreements (BAAs) available for covered entities
  • Administrative, physical, and technical safeguards in place
  • Regular risk assessments and security updates
  • Employee training on HIPAA requirements

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Export your data in a portable format

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.

10. Children's Privacy

LinksHub is not intended for use by children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@linkshub.com

Address: Links Technologies, San Francisco, CA

Phone: (555) 123-4567